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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Altrincham

Pharmacy Weight Loss Altrincham
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Altrincham is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultation and prescription services to patients in Altrincham and surrounding areas of the United Kingdom. We operate in full compliance with GPhC standards and UK medicines legislation.

2. Eligibility

To use our services, you must:

We reserve the right to decline services to any individual where our clinical team determines it is not safe or appropriate to prescribe.

3. Prescriptions and Clinical Decisions

All prescriptions issued through our service are generated by a qualified prescriber following clinical assessment of your medical questionnaire and, where required, additional information.

Our pharmacist will review and approve every prescription before dispensing. This clinical decision is final. We cannot guarantee that a prescription will be issued following consultation. Prescriptions are issued in accordance with current UK clinical guidelines.

You must provide accurate and complete medical information. Providing false or misleading information may invalidate your prescription and may have serious health consequences. You agree to notify us immediately of any change in your medical history or circumstances.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment gateway. Prices displayed on our website include VAT where applicable and are subject to change without prior notice.

Payment does not guarantee that a prescription will be issued. If your consultation results in a clinician deciding not to prescribe, you will receive a full refund of any consultation or medication fee paid.

5. Delivery

Once your prescription has been approved and dispensed by our pharmacist, we aim to deliver your medication within 1 working day. Delivery is subject to stock availability and courier performance, which are outside our direct control.

Medications are dispatched in discreet, secure packaging. A signature may be required upon delivery. We are not responsible for delays caused by incorrect delivery addresses provided by the customer or events beyond our reasonable control.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval and dispatch by contacting us immediately. Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription-only medications under UK law.

If your prescription is not approved by our clinical team, a full refund will be issued within 5–10 working days to your original payment method. Refunds for consultation fees may vary; please contact us for details specific to your order.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It is not a substitute for professional medical consultation, diagnosis, or treatment.

Weight loss medications carry risks and potential side effects. Our prescribers will assess your suitability, but you are responsible for reading all patient information provided with your medication and following the prescribed dosage instructions. If you experience adverse effects, stop using the medication and seek medical attention immediately.

We recommend that all patients maintain regular contact with their GP throughout their weight loss treatment.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.